Outsourcing IT Services: Options and Ideas

When your company has decided to save money by Outsourcing IT Services, it may be hard to decide which managed services to choose. Here are a few of the services most small businesses should look into. A great IT Outsourcing Company will provide a review of your business and help you decide which services you need, but if not, these are some ideas to discuss.

Cyber Security

Cyber security is one of the most important features to look for when outsourcing IT services. Most small businesses truly cannot afford to properly secure their company’s information and technology. Hiring a professional is the best way to protect a business. Cyber threats are numerous from simple hacking to business identity theft. Discuss the best forms of protection with your provider.

End-User Support

Most companies outsourcing IT services will require some kind of tech support. Businesses with fewer employees often do not have enough staff to run full time tech support. The IT department might consist of one guy trying to fix every “leak”. This can be stressful on the employee and hurt the company as a whole. Having an outside company who can provide answers to simple technology questions can free up a small business to focus on more important issues.

Outsourcing IT Services: Cloud Computing

Cloud computing has become a major buzz word in the industry. It can make company information easily accessible to all employees no matter where they are located. It is also a great option to backup important documents. Some companies even use cloud computing for SaaS (Software as a Service) which are “on demand programs” that don’t need local installation. When outsourcing IT services, consider a cloud computing option, or find a company who will handle it for you separately.

Outsourcing IT Services: Global Standard Alignment

There are many benefits to aligning your business with international IT standards. By outsourcing IT services, a company that specializes in achieving global IT standards can get your business on the right track. Global IT-Outsourcing standards like ISO 20000, will give your business a framework to deal with every IT issue as you grow and expand. Outsourcing can get your business a faster certification. Standards like ITIL are not only globally recognized but also have a proven track record of success with businesses of any size.

Web Design and Management

While many IT-Support Outsourcing companies don’t specifically offer website management services, they can make a decent recommendation. Outsourcing IT services should include website design and maintenance. Besides having a great design that represents the business, a web design company can offer regular support and handle updates. Having an updated web presence can make all the difference in an online sale. A website is a required part of any modern marketing strategy, so be sure to get a professional.

When outsourcing IT services, most companies will need more managed services than the ones listed above. Many times, a managed IT service will provide your business with an evaluation to help you decided on what services should be a priority. If not, take the time to go over these topics with the company your outsourcing IT services vendor.

Contact CSM to Find Out if Outsourcing IT Services Makes Sense for Your Business

CSM has over 30 years of experience helping the world’s most challenging companies solve their most difficult technology challenges. Why Outsource IT-Services with CSM? We offer free IT Assessments and 100% Risk Free Trials. Contact us today to learn more!

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