Remote Network Monitoring

Remote Network Monitoring Service

Who Is Watching Your Network When You’re Not Around?

Leverage CSM’s Network Monitoring Service: Focus Resources on Activities That Build Corporate Value

Award Winning Remote Monitoring Tools

Many companies struggle with managing their networks because they can’t afford the budget for quality Network Monitoring Software. CSM’s NetWatch Service delivers. Besides 24×7 monitoring and alerts, your IT staff will have access to CSM’s industry leading network monitoring tools. CSM’s remote monitoring tools looks way beyond simple up/down monitoring, and can focus on core processes on almost any device. Your key staff members will have 24/7 access to CSM’s Network Monitoring Services portal and an unlimited range of real-time monitoring and reporting capabilities.

Custom Escalation Paths

CSM knows that every IT Department has different processes. CSM’s remote monitoring software is fully customizable, and custom escalation flow charts for your staff are a snap.

ITIL and ISO 20000 Compliant

CSM’s Network Operations Center strictly adheres to ITIL and ISO 20000 processes, insuring that your network alerts arrive promptly.

CSM’s IT Managed Services Remote Monitoring Services

24×7 (Or Off-hours) Network Monitoring
Optional Firmware Patches and Upgrades
Network Monitoring Portal Access
Customized Alerts and Escalation
Otional Remote Network Remediation and Troubleshooting
Optional Vendor Coordination Including Cisco Smartnet
Optional Emergency Onsite Dispatch

CSM Supports Most Leading Manufacturers

CSM’s tools support most leading network equipment manufacturers. If a manufacturer isn’t on the list, just ask, and we can probably support it.