Remote Application Management Services

Remote Application Management Service

Is Application Management Giving You Fits? CSM’s Remote Application Management Services Can Restore Your Sanity

For many companies, Application Management is a source of constant pain. Line of Business Applications are the core of every business, but keeping them running 24×7 can stretch the resources of any IT department. If your IT department is only staffed 9-5, who is watching your applications for the other 128 hours per week? Having someone on your staff “on call” isn’t going to get the job done, and will surely lead to high staff turnover. You’ve had the budget conversations with your CFO, and he can’t give you budget for 4 more shifts. Where can you turn?

Database and Application Management from CSM

CSM’s NetManage services provide 24×7 application management. For standard applications such as Notes, Exchange, or Active Directory, CSM’s Remote Management Software can provide end-to-end management services. For other LOB applications, CSM’s Managed IT Services Platform will monitor key processes and execute procedures to recover your application quickly and get it running should anything happen.

24×7 Remote Application Management and Remediation
Patch Management
Custom SOPs
Total management for Exchange, Notes and Active Directory
Access for Your Staff to Award Winning Application management tools

Custom Application Management Services for Your Unique Business

CSM knows that your applications can reside anywhere. Whether your mission critical applications sit in your datacenter, in a 3rd party cloud, or at a remote location, CSM can provide you with the 24×7 management they require.Whether your gear is at a remote site, in your data center, or in the cloud, CSM can handle supporting equipment and Operating Systems from most major manufacturers.

Remote Application Management – In Your Data Center or in the Cloud

Every application and environment is different. CSM’s expert staff will build custom SOPs on an application-by-application basis to insure that we execute the right steps to keep your LOB applications running.

Remote Application Management Platform Support

CSM’s tools support most leading network equipment manufacturers. If a manufacturer isn’t on the list, just ask, and we can probably support it…

Microsoft
Windows Server 2000	Windows 2003 R2	Windows Server 2003
Windows Server 2008	Windows 2008 R2	Windows Server 2012
Windows SBS Series	Exchange Server 2003	Exchange Server 2007
Exchange Server 2010	Exchange Server 2013	Sharepoint Series
SQL Server 2005	SQL Server 2008	SQL Server 2008 R2
SQL Server 2012	Active Directory Series

Linux
Red Hat Linux	SUSE Linux	Ubuntu Linux

Apple
Mac OS X Server 10.1 (Puma Server)	Mac OS X Server 10.2 (Jaguar Server)	Mac OS X Server 10.3 (Panther Server)
Mac OS X Server 10.4 (Tiger Server)	Mac OS X Server 10.5 (Leopard Server)	Mac OS X Server 10.6 (Snow Leopard Server)
Mac OS X 10.7 (Lion Server)	MAC OS X 10.8 (Mountain Lion Server)

Networking and Firewalls
Cisco	Juniper	HP	Sonic Wall
Checkpoint	FortiGate	Watch Guard	Dell

Virtualization
VMware	Citrix	MS Hyper-V	KVM

Databases
Oracle	MS SQL	MySQL

Storage NAS/SAN
EMC	Netapp	Hitachi
Dell	Oracle	Hewlett Packard

CSM’s network tools are fully customizable. We can provide alerts for any escalation path. CSM can also provide customized granularity, whether you want to see every alert or just the ones that will impact performance Customized Alerts. Contact CSM Today to learn more about our Remote Application Management Services