Remote Application Management Service
Is Application Management Giving You Fits? CSM’s Remote Application Management Services Can Restore Your Sanity
For many companies, Application Management is a source of constant pain. Line of Business Applications are the core of every business, but keeping them running 24×7 can stretch the resources of any IT department. If your IT department is only staffed 9-5, who is watching your applications for the other 128 hours per week? Having someone on your staff “on call” isn’t going to get the job done, and will surely lead to high staff turnover. You’ve had the budget conversations with your CFO, and he can’t give you budget for 4 more shifts. Where can you turn?
Database and Application Management from CSM
CSM’s NetManage services provide 24×7 application management. For standard applications such as Notes, Exchange, or Active Directory, CSM’s Remote Management Software can provide end-to-end management services. For other LOB applications, CSM’s Managed IT Services Platform will monitor key processes and execute procedures to recover your application quickly and get it running should anything happen.
- 24×7 Remote Application Management and Remediation
- Patch Management
- Custom SOPs
- Total management for Exchange, Notes and Active Directory
- Access for Your Staff to Award Winning Application management tools
Custom Application Management Services for Your Unique Business
Every application and environment is different. CSM’s expert staff will build custom SOPs on an application-by-application basis to insure that we execute the right steps to keep your LOB applications running.
Remote Application Management – In Your Data Center or in the Cloud
CSM knows that your applications can reside anywhere. Whether your mission critical applications sit in your datacenter, in a 3rd party cloud, or at a remote location, CSM can provide you with the 24×7 management they require.Whether your gear is at a remote site, in your data center, or in the cloud, CSM can handle supporting equipment and Operating Systems from most major manufacturers.
Remote Application Management Platform Support
CSM’s tools support most leading network equipment manufacturers. If a manufacturer isn’t on the list, just ask, and we can probably support it…
Networking and Firewalls
CSM’s network tools are fully customizable. We can provide alerts for any escalation path. CSM can also provide customized granularity, whether you want to see every alert or just the ones that will impact performance Customized Alerts. Contact CSM Today to learn more about our Remote Application Management Services