Computer Support Services

Since 1984, CSM Is Always There for Reliable Computer Services When You Need Us Most

Computer Support ServicesCSM is your go-to partner for Computer Support 24×365. Our trained and certified Computer Service technicians are available around the clock to solve your business computing support challenges. Whether it’s a PC, Server, or Network issue, CSM’s technicians are available around the clock. Our Computer Repair Service leverages the latest and most powerful Remote Computer Support Tools. CSM makes outsourcing your IT Support easy and affordable.

All of our Computer Services are Backed by CSM’s Relentless IT Support

For CSM, Computer Service isn’t just a business, it’s a way of life. CSM’s technicians are driven by our Can-Do attitude, and are driven to fix your computer issues as quickly as possible to get you and your employees back to work, focusing on your business.

What Systems Do We Support?

We are a full service Business Computer Support Provider. We deliver support for a host of technologies, and we support just about every major manufacturer:

      • Windows and Apple Desktops
      • Apple, Android and Windows Handheld Devices
      • Windows, Linux and Apple Servers
      • VM Ware, Citrix and Hyper-V virtual Servers
      • Firewalls, Switches and Routers from Cisco, SonicWall, Dell, and most other manufacturers
      • Wireless Access Points and Wireless Controllers

Remote Computer Support from our Enterprise Grade Network Operations Centers (NOCs) and Help Desk

CSM’s NOCs and Help Desk are built to ITIL and ISO 20000 standards to insure that our customers’ Computer Service  challenges are handled quickly and completely. Our Remote Computer Support Tools insure that your problems are fixed the first time, every time. CSM’s Remote IT Software is the best in the industry.

Rapid Response Onsite Computer Support

If our Remote Computer Support Services team can’t fix the issue, CSM can promptly dispatch one of our  certified technicians to your location for Hands-On Support.

Why Choose CSM For Your Business’s Computer Support Services?

Flexible and Affordable Solutions
As the Northeast’s most trusted Computer Support Company, we deliver IT Solutions tailored to your unique business. Our Computer Services can be structured to meet the budget of any business. You can choose to purchase IT services a-la-carte according to your needs.
Leverage our Managed IT Services and Save 30%
SMBs can take advantage of the synergies of working with a single-source Managed Services Provider for all of your IT Management, IT Outsourcing, and IT Project needs. CIOs and IT executives can leverage CSM’s suite of Managed Services to augment their existing IT staff. 
Extensive Enterprise Experience
We’ve cut our teeth working with some of the world’s most prestigious companies. Contact CSM to learn more about what we can bring to your company.
Enterprise IT Support at Rates Small Businesses Can Afford
If your SMB requires enterprise grade Small Business Computer Support, CSM will treat you company as if it’s listed on the New York Stock Exchange.
Unbeatable Service Level Agreements for Over 30 Years
We deliver always on-time and under-budget, and we put it in writing.. CSM’s Computer Support agreements are backed by the strongest SLA’s in the industry.

Customized Computer Services Plans for Your Unique Business

Remote IT SupportCSM offers a full suite of Computer Service plans that can be tailored to your business’s technology requirements. Services can be purchased on a monthly recurring basis or ad-hoc depending on your business situation. Online Remote Tech Support is just a phone call away.

We appreciate how hard it can be to find Computer Support Services, so here’s how we’ve made it easy and risk free

1. You contact us, letting us know what you need. If you need immediate help, we can get to work in minutes. 2. We’ll meet with you to have a low key conversation about your business requirements. The focus will be how we can show you an ROI. 3. We provide you with a Computer Service Proposal including our unbeatable Service Level Agreements (SLAs) in writing. If we fail to meet them, we pay you. 4. We start you on a 6 month Risk Free Trial. If we aren’t exceeding your expectations, you can cancel, at any time, no questions, no conditions, and no small print. Getting your company the Computer Services it needs couldn’t be any easier.