Is Your Company Maximizing its VOIP Investment?

Voice Over Internet Protocol, also known by the acronym VOIP, is a useful resource that allows a lot of flexibility to companies of all sizes. The service can be used in place of or in addition to a traditional phone service, giving your business a lot of different options. Here are some ways you can maximize your investment.

Look for a Financially Sound VOIP Provider

When looking for a IT Managed Services company, you should do some research and find out who backs the provider. Many major companies provide financial support to VOIP providers, which means that those providers have an advantage over smaller groups when it comes to reliability, security, and longevity. For example, Speakeasy, Inc. receives much of its financial backing from Best Buy, which means it is likely to last as long as that major retailer has funds. While there should be other considerations beyond financial security when choosing your provider, knowing that you are getting on board with an organization that won’t disappear suddenly will give you greater peace of mind.

Think in the Long Term

An investment in VOIP is just that – an investment. That means you can afford to take some short-term costs that will lead to long-term savings. Don’t go head over heels for great introductory prices offered by some Managed IT Services Provider, only to be hit by rising costs later on. Additionally, it’s better to pay a little bit more for a service that is reliable rather than save money on a provider that experiencing periodic outages. You should always remember that your connection is going to be a major part of the way you do business. If any part of that service stops working effectively, you are losing money. Therefore, you need to look at the big picture, and not just the price tag.

Are you Customizing VOIP Properly?

One of the common pitfalls that companies fall into when it comes to VOIP is the tendency to take whatever package the provider gives you. Every company uses Managed IT Services differently, so it is never a good idea to just assume that the default package is the way to go. Even if your provider doesn’t advertise different options, you should get in touch with them directly. In most cases, providers want to give your company the exact level of service you need. It’s in their best interest to cater to you, because there are so many other different options out there. Examine what your provider offers, and don’t be afraid to ask for changes in service. That will help you spend your money more efficiently.

The important thing to remember with VOIP is that you need to make it work for your needs. That means customizing your package to suit the way you do business, and it means that a higher buy-in is usually worth it if it gets you more reliability. Examine the way you currently handle your service, and don’t be afraid to adjust things to make sure you are getting the most out of the situation.

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