by csm | Jan 17, 2014 | Managed IT Articles
Helpdesk Performance Metrics As more and more business are making use of helpdesks from Managed Services Providers to interact with customers, both in terms of orders and customer complaints or technical questions, it is apparent that such call centers should have...
by csm | Oct 24, 2013 | Managed IT Articles
5 Reasons not to Use Cloud Computing There’s a major shift in our society toward Cloud Computing, which provides several distinct advantages. However, many of the proponents of this system tend to gloss over the possible disadvantages of the system. If you are...
by csm | Oct 24, 2013 | Managed IT Articles
Is VDI Really Worth the Investment? Many companies are making the move to VDI, or Virtual Desktop Infrastructure. This is used to help workers communicate remotely, allow branch office access to a main worksite, or provide remote IT support, among other things. This...
by csm | Oct 24, 2013 | Managed IT Articles
5 Ways to Leverage Cloud Computing for Your Business Cloud Computing can be a boon to your business if you use it correctly. Doing your research and selecting the right Managed IT Support provider will help you to improve the overall efficiency of your business;...
by csm | Oct 24, 2013 | Managed IT Articles
Is Platform as a Service (PaaS) Business Smart? The Platform as a Service, or PaaS, style of doing business means providing all the essentials of building a cloud service. In this model, the consumer creates the software used for the platform, and gets to determine...
by csm | Oct 24, 2013 | Managed IT Articles
Can Infrastructure as a Service (IaaS) Improve Productivity? Infrastructure as a Service, or IaaS, is one of the basic forms of cloud computing. It therefore has many of the same pitfalls and drawbacks that cloud computing has in general, but it also has many of the...
Recent Comments