IT Support

Relentless IT Support Services Since 1984

Relentless IT Support

Our Managed Services will eliminate your technology headaches forever at a low, flat monthly rate.

CSM’s Seasoned IT Team builds Solutions designed to save money, mitigate risk, and build your bottom line.

Our team of Experienced and Certified IT Professionals is always ready. IT Help is just a click away.

Who is CSM?

For over 30 years, Computer Systems and Methods has delivered rock solid 24×7 Business IT Support Services. Since 1984, CSM has been the NY metro area’s top IT Support Providers. CSM’s Information Technology Team works ceaselessly to insure that your company’s core IT infrastructure is operating at peak performance 24×7. Our employees are carefully screened and selected for their technical aptitude, but more importantly for their drive for perfection. We have over 30 years of experience building methodologies that deliver results, not excuses. Since 1984, Computer Systems and Methods has helped some of the world’s most demanding companies solve their most difficult technology challenges. Whether our clients require 24×7 Managed IT Services, IT Outsourcing, IT Solutions Planning and Implementation, or Strategic IT Consulting, CSM always delivers.

What is Relentless IT Support ?

As the Northeast’s premiere Information Technology Support Company, we work every issue to completion as if it has the highest priority – Every member of our staff is dedicated to delivering the highest level of customer satisfaction.


You have a business to run, and your Information Technology needs to be reliable. Our Service Level Agreements are Unbeatable.

30 Years In Business

We’ve built our reputation on becoming our clients’ trusted advisor for over 30 years. Need proof? Just ask our loyal customers.

5 Min Response Time

Our employees are hired for their communication skills as well as their IT expertise. English as a first language is a requirement at CSM.

$3m Insurance

We’ve been helping some of the world’s most demanding organizations solve their most difficult IT Support challenges since 1984.

Why CSM for IT Support ?

Flexible and Affordable Solutions

As one of the Northeast’s most trusted IT Support Companies, CSM provides flexible and affordable IT Outsourcing Services to both small and large businesses. As an elite IT Provider, we streamline your technology processes, improve productivity and simplify technology management. We manage the time-consuming tasks of IT Projects and Technology Management so you can focus on running your business and growing your bottom line.

Custom IT Packages to Fit Your Unique Business

CSM offers a comprehensive set of technology services. You can choose to purchase IT Services a-la-carte according to your needs. SMBs can take advantage of the synergies of working with a single-source Managed Services Provider for all of your IT Management, IT Outsourcing, and IT Project needs. CIOs and IT executives can leverage CSM’s suite of Managed Services to augment their existing IT staff.

Extensive Enterprise Experience

We’ve cut our teeth working with some of the world’s most prestigious companies. Contact CSM to learn more about what we can bring to your company.

Enterprise Support at Rates Small Businesses Can Afford

If your SMB requires enterprise grade Small Business Computer Support, CSM will treat you company as if it’s listed on NASDAQ.

Unbeatable Service Level Agreements

Computer Systems and Methods has over 30 years of expertise delivering on-time and under-budget. CSM’s support agreements are backed by the strongest SLA’s in the industry

Business IT Support at Rates Your CFO will Love

CSM’s NOC and technical support teams cover all 50 states and Canada. No matter where your business is located, CSM’s certified engineers can deliver our premiere IT outsourcing services quickly and effectively. If your company has offices in multiple locations, CSM can deliver unified support anywhere, at any time. Our computer technicians will be at your location on time, guaranteed. Our Managed IT Services contracts are backed by the strongest Service Level Agreements (SLAs) in the industry.

Where is IT Vendor when you really need help? You’re burning the candle at both ends, and you’ve got an 8:00 AM deadline to hit. Your business, and your career are depending on delivering this proposal on time. It’s Midnight, and out of the blue, your network goes down. If you miss the deadline, it could cost your company thousands of dollars – or worse. Who do you call for information technology help when you need it most?

CSM Information Technology Practices

We’ve been listening to our customers for over 30 years. We’ve built our company on the premise that technology should be implemented for only 1 reason: to solve business problems. Our sole mission as an IT Support Company is to provide solutions that decrease operating costs, increase your competitive advantage, and mitigate risk. Our focus is to provide your business with rock solid Information Technology Support 24 hours a day.

Our IT Support Solutions have been honed with over 30 years of experience. We solve the most difficult Information Technology Support challenges for the world’s most demanding organizations.

IT Projects and IT Solutions

  • Backup and Disaster Recovery
  • Bring Your Own Device (BYOD)
  • Desktop Virtualization
  • E-Mail Archiving
  • Mobile Device Management
  • Network Assessments and Planning
  • Network Cabling and Wireless
  • Server Virtualization

Managed IT Services

  • 24×365 Remote Help Desk
  • Remote Server Monitoring
  • Remote Server management
  • Remote Network monitoring and Management
  • Cloud Hosting and Management
  • Managed Backup and Disaster Recovery
  • Mobile Device Management

Words from our Clients

Technology Partners

We have product authorizations from great partners you know and trust

Free IT Assessment 100% Risk Free Trials