The term "managed services" is the latest buzz word in today's IT solution partner world. It typically means that an IT solution provider is going to manage your IT needs for you in an outsourced capacity. This capacity can be for a certain area of your IT needs or for your full needs and issues. We at CSM try to make things simple and clearly define and provide 2 types of managed services: On-site and Remote.

On-Site Proactive Network Managed Services
For understaffed IT departments and for reasons best known to your organization, if you are interested to outsource network administration and/or user help desk support, we offer cost effective IT support programs. We have clients that use us on-site as their virtual IT department for time periods ranging from 1/2 day a month to multiple days a week. To learn more of our on-site managed services please click here.

Remote Assist Network Managed Services 
For well staffed IT departments, we can set up on site probes for monitoring critical network elements for IT staff to self respond to the alerts while we remain in the back ground to help on as need basis. If you would like us to proxy remotely during various times we can remotely provide help desk services as well as network management services. We have clients that ask us to do full user and network management remotely as well as just help desk services or simply to monitor only their key network elements 24x7. To learn more of our remote management services please click here.